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Africa

Importing medicines into South Africa

Regulator, legal routes, documents, approval times and shipping lanes for medicines supplied from India to South Africa.

At a glance

Regulator
SAHPRA
Main route
Section 21 named patient application
Courier transit from India
3 to 6 days
Air cargo transit from India
5 to 10 days

Short answer

Medicines in South Africa are regulated by SAHPRA. A medicine not registered there can be supplied only under a Section 21 authorisation, applied for online by the treating health care provider or for a health establishment, with a SAHPRA-licensed importer named as the supplier. Shipping straight to a patient is not the route.

Research summary, confirm with the regulator or a local agent

This guide was researched from official and published sources. A regulatory specialist has not confirmed it yet, so check current requirements before you rely on it.

Content updated November 13, 2026

Key facts

Regulator
South African Health Products Regulatory Authority (SAHPRA)
Main route
Section 21 named patient application
Who applies
The treating health care provider in South Africa, with a SAHPRA-licensed importer or wholesaler named on the application
Import permit or approval
Needed before goods ship
Supply addressed to patients
Not a legal route. Supply goes to a licensed consignee
Typical approval time
SAHPRA aims to decide a complete Section 21 application within three working days, not counting time spent answering queries, and urgent named patient requests are triaged first. Multiple patient and emergency applications can take longer, so confirm the timeline with the licensed importer.
Courier transit from India
3 to 6 days
Air cargo transit from India
5 to 10 days
Common Incoterms
CIP, DAP, FCA
Local currency
ZAR
Languages
English

Legal routes and who applies

Routes for a medicine that is not registered in South Africa. The local party named under each route files the application, not the exporter.

  1. Route 1Up to 3 working days for a complete application, not counting time spent on queries (SAHPRA target)

    Section 21 named patient application

    The standard route for one patient who needs a medicine that is not registered in South Africa, once registered options have been ruled out, have failed or are unavailable. The practitioner applies through the SAHPRA online portal and names the section 22C licence holder that will import and supply the product. The authorisation covers a stated quantity of up to six months of treatment and lapses six months after approval.

    Who applies: The treating health care provider in South Africa, with a SAHPRA-licensed importer or wholesaler named on the application

  2. Route 2Longer than a named patient application, not published

    Section 21 multiple patient application

    Used when a hospital needs stock of an unregistered medicine for several patients or for emergencies, for example in intensive care or theatre, or when registered equivalents are out of stock or withdrawn. The application gives named patients or the past six months of use and must not exceed six months of need. The State uses the same process for urgent public sector procurement.

    Who applies: A health care provider who prescribes the medicine or represents the hospital or medical practice

  3. Route 3Not published

    Section 21 authorisation in a public health emergency

    SAHPRA can authorise unregistered medicines for an identified public health emergency, with limits on quantity and time. Products authorised by a regulator that SAHPRA recognises are considered first, and a novel product needs a registration application before a Section 21 request.

    Who applies: Applicant through the multiple patient process, or a section 22C licence holder for novel products

  4. Route 4Set by SAHPRA's clinical trial process

    Clinical trial authorisation

    Investigational and comparator products for a trial enter under SAHPRA's clinical trial approval, which sits outside the Section 21 guideline. Post-trial access follows a separate SAHPRA guideline.

    Who applies: Trial sponsor or its South African applicant

Document checklist

Documents a buyer in South Africa usually needs. The exact list depends on the route and the product.

  • Section 21 authorisation letter from SAHPRA
  • Prescription and clinical motivation from the treating practitioner
  • Witnessed informed consent where required
  • Details of the SAHPRA-licensed importer or wholesaler named on the application
  • Product or prescribing information from another regulator
  • Evidence of registration in other countries, if any
  • GMP certificate for the manufacturing site
  • Evidence that the sponsor or patent holder agrees to the use, when requested
  • Proforma invoice, commercial invoice and packing list
  • Certificate of analysis for each batch
  • Air waybill
  • Section 22A(11) import permit for specified Schedule 5 to 8 substances

The documents a country, buyer type and product usually need, ready to print.

Build a checklist for your request

The regulator

The South African Health Products Regulatory Authority (SAHPRA) regulates medicines under the Medicines and Related Substances Act 101 of 1965. Its Section 21 Unit handles requests to use medicines that are not registered in South Africa. Under regulation 6(2) of the General Regulations, a company may import medicines only if it holds a licence to import under the Act, and for an unregistered medicine it also needs SAHPRA's authorisation. Both points are set out in SAHPRA's Guideline for Section 21 access to unregistered medicines, version 6 (October 2025).

Section 21 lets SAHPRA authorise the sale of a specified quantity of an unregistered medicine to a specified person or institution for a specified period. The Act's definition of sale includes import and supply, so the authorisation must be in place before the medicine is imported. The guideline treats access as exceptional, for cases where conventional therapies have been ruled out, have failed or are unavailable, and says affordability alone is not usually a reason to approve.

Named patient applications

The health care provider responsible for the patient applies through the SAHPRA online portal and names the licensed importer or wholesaler that will supply the product. The application includes product information, registrations held elsewhere, GMP evidence for the manufacturer, the reasons a registered medicine cannot be used and, where needed, witnessed informed consent. The quantity must be six months of treatment or less. According to SAHPRA's Section 21 FAQs, the fee is R400 per application from 13 February 2025 and approval lapses after six months. The portal user manual says the fee is waived for public health care institutions registered on the portal.

Multiple patient and State applications

A hospital can apply to hold stock of an unregistered medicine for several patients or for emergencies, for example in intensive care or theatre. The fee is normally the Section 21 fee multiplied by the number of patients, with a single fee for listed use cases such as registered equivalents being out of stock or withdrawn, radiopharmaceuticals and once-off emergency items. The State uses the same process for urgent public sector procurement, and a separate track covers public health emergencies.

Conditions that affect exporters

The importing company must give evidence that the sponsor or patent holder agrees to the use of the product, and a patent holder can tell SAHPRA that its patented unregistered medicine may not be brought in by another importer without consent. Medicines supplied under Section 21 may not be exported again or advertised. Specified Schedule 5 to 8 substances also need an import permit under section 22A(11) of the Act. Clinical trial supplies follow SAHPRA's clinical trial approvals instead.

Documents a buyer usually needs

  • Section 21 authorisation letter naming the applicant and the licensed importer
  • Prescription and clinical motivation from the treating practitioner, with informed consent where required
  • Product or prescribing information and evidence of registration elsewhere, if any
  • GMP certificate for the manufacturing site and a certificate of analysis for each batch
  • Evidence that the sponsor or patent holder agrees to the use, when the importer is asked for it
  • Proforma invoice, commercial invoice, packing list and air waybill with matching details
  • Section 22A(11) import permit for specified Schedule 5 to 8 substances

Timeline: a worked example

A specialist at a private hospital in Johannesburg needs a medicine for one patient. The medicine is not registered in South Africa and is available from a manufacturer in India.

Step Who acts Typical time
Prescription, clinical motivation and consent Treating specialist 1 to 2 days
Proforma invoice, product information, GMP evidence and certificate of analysis Exporter in India 2 to 5 days
Section 21 application, fee payment and SAHPRA decision Specialist with the licensed importer Up to 3 working days, longer if queried
Purchase order and export documents Importer and exporter 2 to 5 days, longer if a CDSCO export NOC is needed
Air transit through a hub Carrier or courier 2 to 5 days
Customs clearance and delivery to the hospital Licensed importer and customs broker 1 to 4 days

Total: roughly 2 to 4 weeks from request to delivery. These are planning estimates, not published service times.

Shipping lanes from India

Talks on restoring nonstop flights between India and South Africa were still under way in mid-2026, so freight from Mumbai, Delhi, Chennai or Bengaluru to Johannesburg (JNB), Cape Town (CPT) or Durban (DUR) usually connects through Dubai, Doha, Addis Ababa or Nairobi. Express courier service is usually 3 to 6 days door to door for small, non-controlled parcels consigned to the licensed importer. Air cargo is usually 5 to 10 days including clearance. Scheduled substances and cold-chain lots should move as air cargo with the permits in place before departure.

CIP and DAP to the licensed importer are the usual terms, and FCA suits importers with their own forwarder. DDP is rarely practical because the South African importer must hold the licence and the authorisation and clear the goods.

Practical tips for buyers

  • Agree with the licensed importer, before the application is filed, that it will be named on it and can handle the product, including cold chain or scheduled substances.
  • Keep the product name, strength, pack size and quantity identical across the authorisation letter, invoice, packing list and air waybill. The guideline asks importers to show the Section 21 letter with the other import documents at customs.
  • Check patent and sponsor questions early for generic or biosimilar versions of medicines still under patent, since a patent holder can object to supply by a second importer.
  • Duty on HS 3004 medicines is 0 percent according to World Bank WITS data. Imported medicines are reported to be standard rated, and SARS confirms the standard rate stayed at 15 percent after the planned 2025 increase was reversed.
  • Plan for reporting. The prescriber must send progress reports every six months and 30 days after treatment ends, and a new application for the same patient needs the earlier report first.

Shipping from India at a glance

Typical transit times and terms on the lanes from Indian airports to South Africa.

Courier, door to door

3 to 6 days

Air cargo with clearance

5 to 10 days

Usual Incoterms

CIPDAPFCA

Cold chain on this lane

Talks on restoring nonstop flights between India and South Africa were still under way in 2026, so shipments to Johannesburg (JNB), Cape Town (CPT) or Durban (DUR) usually connect through Dubai, Doha, Addis Ababa or Nairobi. For 2 to 8Β°C products use passive shippers qualified for at least 72 to 96 hours, with data loggers, and agree cold storage at the licensed importer for the clearance period.

Check a shipper against this lane

Transit times are typical estimates from India, not carrier commitments.

Questions about importing into South Africa

Can a medicine that is not registered in South Africa be imported?

Yes, but only after SAHPRA grants a Section 21 authorisation for a specified quantity, recipient and period. The treating health care provider applies through the SAHPRA portal, or a provider applies for a health establishment, and a licensed importer is named on the application. The authorisation must be in place before the medicine is imported.

Who applies for a Section 21 authorisation?

For a named patient, the prescribing practitioner applies and takes clinical responsibility, and a patient cannot apply alone. For hospital stock, a practitioner who prescribes the medicine or represents the hospital applies. The SAHPRA-licensed importer or wholesaler that supplies the product is listed with the application.

How long does SAHPRA take to decide a Section 21 application?

SAHPRA aims to decide within three working days of receiving a complete online application, not counting time spent on queries. Multiple patient and more complex applications can take longer. Approval lapses six months after it is granted.

Can a patient in South Africa receive a medicine directly from a supplier in India?

This is not the legal route for an unregistered prescription medicine. Only a company licensed by SAHPRA to import medicines, and authorised under Section 21, may import it. The patient's doctor applies and the licensed importer receives and supplies the medicine.

What duty and VAT apply to imported medicines in South Africa?

World Bank WITS data shows 0 percent duty on HS 3004 medicines in the SACU tariff. Imported medicines are reported to carry VAT at the standard 15 percent rate, which stayed in place after the planned 2025 increase was reversed. A customs broker can confirm the calculation for a specific consignment.

Are there extra rules for controlled medicines?

Yes. Specified Schedule 5 to 8 substances need an import permit under section 22A(11) of the Act in addition to the Section 21 authorisation. The Indian exporter also needs its own controlled drug export authorisation.

Sources

Official sources first, then published secondary sources. Each was read when this guide was researched.

  1. 1.SAHPRA, Guideline for Section 21 access to unregistered medicines, version 6 (October 2025)
  2. 2.SAHPRA, Section 21 application FAQs
  3. 3.SAHPRA portal user manual, Section 21 overview
  4. 4.SARS, Value-Added Tax rates
  5. 5.World Bank WITS, South Africa MFN tariff on HS 300490 (TRAINS 2023)
  6. 6.IOL, India and South Africa air connectivity talks (July 2026)

This page explains how regulatory routes work. It is not legal or medical advice. Confirm current requirements with the regulator or a local agent before goods ship.

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