Report a side effect
If you think a medicine supplied through MedsAcross caused a side effect, tell us. A pharmacist reviews every report and forwards it to the company that holds the marketing authorisation.
If someone is seriously unwell now, contact a doctor or local emergency services first. This form does not replace medical care.
Anyone can report a suspected side effect, also called an adverse event, of a medicine supplied through MedsAcross. Patients, physicians and pharmacists use this form. A pharmacist reviews each report, may ask for follow-up details and forwards it to the marketing authorisation holder, who reports it to the regulators.
What happens to your report
- 1
You receive a reference
By email, straight after you submit.
- 2
A pharmacist reviews it
Serious reports are prioritised.
- 3
It is forwarded
To the marketing authorisation holder of the medicine.
- 4
We may follow up
Only to complete the report, by the contact you give.
What helps us most
- The medicine name and strength, as on the pack
- The batch number, printed on the pack
- What happened and when it started
- The patient's age and sex, but never their name
- Other medicines taken at the same time
You can also report to your national medicines regulator. Reporting to us does not stop you doing so.
Prefer email? Write to support@medsacross.com with the details above.
Patient details are kept to a minimum and access is restricted to the pharmacovigilance team.
Your report
All fields marked with a star are required.