For hospitals and hospital pharmacies
Named-patient, shortage, orphan and specialty medicines for the patients you treat, quoted to your hospital with the documents your regulator expects.
In short
Hospitals and hospital pharmacies use MedsAcross to obtain medicines that are unregistered, short or hard to find in their country. The hospital, or its licensed importer, requests the medicine under the local special-access route. We verify the hospital and its pharmacist contact and supply with batch documents and a firm lead time.
What we supply
- Named-patient medicines for individual patients
- Equivalent medicines during a shortage of a registered product
- Orphan and specialty medicines, including cold-chain biologics
- Repeat supply planned against one case file
How we verify you
Verification happens once per organisation and is renewed when a document expires.
- Your hospital licence or registration
- A named pharmacist or responsible person as the contact
- The import approval or notification for unlicensed medicines, before dispatch
Prices
You see an indicative price band once verified, and the firm price on each quote.
Legal routes
Rules differ by country and change over time. Each note cites a regulator or a published legal analysis. Your local regulatory adviser confirms the route for your case.
United Kingdom. A WDA(H) or MSL holder notifies the MHRA before importing an unlicensed medicine, and the import must not go ahead if the MHRA objects within 28 days.
Source: GOV.UK, notification of intent to import an unlicensed medicine
United Arab Emirates. Approved hospitals may import unregistered medicines with Ministry of Health approval and are liable for the import and use.
Source: Al Tamimi and Co, importation of unregistered drugs in the UAE
Brazil. Health establishments import unregistered products for their own care under RDC 488/2021.
Russia. Medical institutions may import an unregistered medicine for a specific patient with Ministry of Health permission, decided within 5 working days.
Source: Brace Law Firm, import of medicinal products into Russia
Services for you
- Named-patient supplyUnlicensed and unapproved medicines for an individual patient, through the import route your regulator allows.
- Orphan and rare disease medicinesMedicines for rare conditions that are scarce, unregistered or slow to reach your market.
- Shortage supplyEquivalent medicines from India or other markets when local stock of a registered medicine runs out.
- Cold chain logistics2 to 8 °C and frozen lanes with qualified shippers, data loggers and good distribution practice.
Questions and answers
Can we send a request without an account?
Yes. We create the hospital account during verification, so you can follow quotes, documents and shipments in one place afterwards.
Can a doctor in our hospital start the request?
Yes. A physician can start the request, and the quote is addressed to the hospital pharmacy or another licensed consignee.
How do we pay?
By bank wire in advance for named-patient and first orders. Verified institutions can later move to other terms.
Other buyers we serve
Request a medicine for your hospital
Send the medicine, quantity and date needed. We reply with the route, the documents and a quote.